Delivery

Delivery Locations

0-5kg

5-15kg

15-25kg

25-40kg

Over 40kg

NSW, QLD, VIC & ACT

 $9.95

 $14.95

 $19.95

 $35.95

 POA

SA & TAS

 $15.95

 $18.95

 $24.95

 $39.95

 POA

NT & WA

 $18.95

 $23.95

 $32.95

 $52.95

 POA

 

About our service

We aim to ship your order within 24 hours from Sydney (Monday - Friday). Our stores are fully stocked, but occasionally there may be a delay due to stock supply - in which case we will let you know within 24 hours. 

Should you require urgent delivery, or have special delivery requirements, please contact us on info@nakedfoods.com.au so that we can avoid any disappointment. While we can not guarantee delivery by a certain date, we will do our best to assist you.

* EXPRESS: Orders placed by 10AM are sent by the Aust Post Guaranteed Next Day delivery. 

Note: the order will only arrive next day if you are in the Australia Post Next Day Delivery network and is subject to Australia Post fulfilling its service guarantee Only available for orders up to 4kg. Express Post is not available for bulky/heavy items.

* HEAVY ORDER EXCEPTIONS: An additional cost may apply for any orders to areas outside the East coast major regional and metropolitan centres for orders over 5kg in weight or large in size.  We will contact you first to approve any additional charge. Some heavy items may have an extra postage cost that is specified in the description of the product. 

Delivery times

For our standard service, the estimated delivery times from when an order is placed are:

  • NSW, ACT: 2 - 3 working days.
  • QLD, VIC: 4 - 5 working days.
  • SA: 5 - 7 working days.
  • All of WA, Tasmania and regional areas of all other States: 7 - 10 working days.

Safe delivery & Authority to Leave

Most orders are sent by Registered Australia Post e-parcel service, ensuring that your order can be traced. Occasionally we also use selected couriers.
If no-one is at home when Australia Post or the courier delivers, you should receive a 'calling card' explaining where to collect the parcel from the Post Office (or for couriers, how to arrange redelivery).

If no-one will be at home during the day, you might consider having the order shipped to a work address.

All orders require your signature on delivery unless you tick 'Authority to Leave' and leave special delivery instructions in the Comments Box during Checkout for the order to be left in a safe location should you not be at home. Please note, however, that by doing so you take responsibility should the order go missing after it is delivered.

Loss & damage

  • It is your responsibility to advise us should an order delivery be late, incorrect or damaged. Please contact us immediately on info@nakedfoods.com.au.
  • Should an order be lost in transit, damaged or incorrect, we may not send replacement items immediately. Replacement items will be dispatched according to our discretion following our investigations.
  • We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
  • We will not be held liable for any loss or damage resulting from late delivery.